Scope and agreement
These terms apply to the website and financial operations services provided by VOLT GROUP LIMITED (“Olivo”), based in Hong Kong. Our Privacy Policy separately describes personal information processing.
Where a separate service agreement or order expressly sets different provisions for scope, fees, responsibilities or other matters, those agreed provisions apply. These terms do not limit rights that cannot be excluded under applicable law.
Accounts and company authority
- Anyone creating an account or connecting a channel for a company must have authority to do so.
- Provide accurate account and company information and protect your sign-in email and authentication methods.
- Company owners and administrators manage invitations, roles and access.
- Notify Olivo promptly if you become aware of account compromise or unauthorized use.
Services and outputs
Olivo provides data organization, reconciliation, month-end closing and reporting using connected channels and materials supplied by customers. Availability depends on the features, plan or separate agreement in use.
Outputs may be affected by source delays or errors, granted permissions, exchange rates and business rules. A responsible person should review results and supporting evidence before using them for tax filings, accounting finalization or important business decisions.
Unless expressly contracted otherwise, software outputs do not replace professional accounting, tax or investment advice.
External channel connections
Customers may connect only seller accounts and data they are authorized to manage. Olivo accesses and processes data within the authorization granted. External platform terms and usage limits also apply.
You can disconnect a channel or revoke access through the external platform. Related collection stops after disconnection. Retention and deletion of existing data follow the Privacy Policy and applicable service agreement.
External API outages, permission changes or discontinuation may affect features. Olivo will communicate identified issues and necessary actions.
Acceptable use
Use the service for lawful business purposes. You must not:
- Access another company’s or person’s account or information without authorization.
- Bypass authentication or access controls, or disrupt the service.
- Provide unlawful material, malicious code or content that infringes another person’s rights.
- Circumvent external platform restrictions or use data beyond the authorized scope.
Fees and service changes
Paid service prices, billing periods, renewal, cancellation and refund terms are disclosed before purchase or in a separate agreement. Free use will not be converted into a paid charge without separate consent.
Material changes to features or fees are communicated before they take effect. New fees apply only as agreed or validly changed under applicable law. Development and trial features may change or end; unless separately guaranteed, do not use them as the sole repository for final business records.
Data and intellectual property
Rights in customer-supplied data remain with the customer or the lawful rights holder. Customers authorize Olivo to process that data to the extent needed to provide the service.
Olivo’s software, design and related intellectual property belong to Olivo or their respective rights holders. Customers may use the service and outputs for business purposes within the agreement and permitted functionality.
Suspension and termination
You may request cancellation or account closure through available service controls or by contacting support@olivo.finance. Ending or deleting company data used by other members requires appropriate authorization.
Access may be restricted to the extent necessary to address security incidents, unlawful use, material breaches or interference with service delivery. Except in urgent cases, we communicate the reason and resolution steps in advance. Urgent measures are communicated as soon as practicable afterward.
At termination, we explain available data export and deletion procedures. Customers should obtain any business records they need before deletion.
Responsibility and disputes
Each party is responsible for losses attributable to its actions as required by applicable law and a valid agreement. These terms do not exclude Olivo’s liability for intent, gross negligence or liability that cannot lawfully be limited.
Contact support@olivo.finance to discuss a dispute first. Governing law and jurisdiction follow applicable law and any valid separate agreement, without excluding mandatory protections available to users.
Changes and contact
When these terms change, we publish the changes and effective date on this page. Material changes are subject to advance notice and consent procedures required by applicable law.
Terms and service inquiries: support@olivo.finance.
